Microsoft says Outlook user accounts were accessed by hackers

Microsoft, as we all know, is one of the biggest tech companies in the world. The most famous product from Microsoft is its Windows OS. However, the company has other products which are less but popular as well. One of these products is Outlook which is its email service provider similar to Gmail. Now, it has been found that Outlook accounts were accessed without authorization by hackers.

Microsoft has, themselves, revealed this information to the public. The company says that several Outlook accounts were accessed by some hackers. This does not mean that the accounts were hacked or Outlook was hacked, however. The reason is that one of Outlook support agent’s credentials were available to a hacker. He used this credentials to login and get details about the Outlook accounts.

Microsoft letter to users on breach
Microsoft letter to users on breach

But Microsoft says that the hackers couldn’t have seen emails inside the account. Although, some account-related information such as email addresses, subject-line of emails and folders inside the account might have been seen. Microsoft also claims that hackers were not able to gain credential information or any sensitive details about accounts on Outlook.

Still, the company is recommending its users to change their account passwords in order to secure their accounts even more. The company says that they have also started an investigation inside the company to understand how this breach took place. This breach, that means the account credentials, were stolen at the beginning of this year and were accessed till last month. The company says that the account was accessed between January 1-March 28, 2019.

The Redmond-based giant also says that “Upon awareness of this issue, Microsoft immediately disabled the compromised credentials, prohibiting their use for any further unauthorized access”. But it must be said that the company was too late in being aware about this issue as the hackers were able to access the account for close to three months.